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1. Are you trading company or factory?
We are an invested factory with a trading company.
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2. What products do your company supply (or for KALUJ brand)?
- Auto rubber bushings: engine mounts, shock mounts, center bearings, differential mounts, control arm bushings, stabilizer bushings, and other suspension bushings.
- Suspension parts: shock absorbers, control arms, ball joints, tie rod ends, and steering racks.
- CV joints, drive shafts, and CV joint boots.
- Brake parts: brake pads, brake discs, brake master cylinders, and wheel cylinders.
- Fuel pumps, water pumps, radiators, gasket kits, and engine belts.
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3. Do you give any guarantee to your products?
Yes, we offer a 1-year quality guarantee for KALUJ brand spare parts.
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4. How long is the delivery time after paying deposit?
For items in stock, delivery typically takes 1 to 3 days. For products that need to be manufactured based on your order, the delivery time is 20 to 60 days.
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5. What service can you provide if we buy your brand products?
- Creation of advertising items such as brochures, leaflets, t-shirts, shopping bags, etc.
- Recommendations to other customers in the same market to buy from you.
- Online advertisement placement.
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6. What will you do for quality complaints?
- We will respond to customers within 24 hours.
- If there is a batch of products with quality issues, our technicians will come to your warehouse to directly inspect the goods and send you high-quality replacements free of charge.