❓ Frequently Asked Questions
Q1: Are you a factory?
Yes, we have our own factory and warehouse. If you visit China, we welcome you to visit our facilities!
Q2: Has your product been certified?
Yes, our products have been certified to comply with strict international quality and performance standards.
Q3: Can you send free samples to check the quality?
Yes. We can send you free samples if the product value is less than 10 USD. However, clients are responsible for covering the shipping freight.
Q4: Do you accept OEM and ODM orders?
Yes. We accept OEM and ODM orders. We maintain stock for normal models, while customized orders for special models will require additional production time.
Q5: How do you ship the goods and how long does it take to arrive?
We typically ship by DHL, UPS, FedEx, or TNT, which normally takes 3-5 days to arrive. Airline and sea shipping options are also available.
Q6: How is the quality of your LEDs guaranteed?
We are a leading manufacturer of LEDs with over 10 years of export experience. We implement rigorous quality control processes and offer a 2-year warranty on all products.